These terms and conditions apply to www.reforteapparel.com website - further referred as the Website and govern all use of the Website and all content, services, and products available at or through the Website and the manner in which Reforte apparel collects, uses, maintains and discloses information collected from users - further referred as User.

Please read them carefully before using the website. If you do not accept any part of these terms and conditions or our privacy policy then you may not access the website or use any of our services.

Product information

  1. The following information depicted on the Website may be a subject to change at any time without notice: product information and specifications, prices, site content.
  2. All product descriptions included but not limited to colors, measurement and size information, product availability, delivery time are approximate and provided only for convenience purposes.
  3. We make all efforts to display our products as accurately as possible, however the actual colors you see depend on your monitor’s abilities to display colors accurately.
  4. All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Please refer to the size guide for clarification.
  5. Although we try to ensure the information on the Website is correct and current, we do not guarantee completeness, accuracy or currentness of any information on this site. For example products may be unavailable or may have different price or attributes then listed in product description. We reserve the right to refuse orders where product information has been mispublished, including prices and promotions.
  6. Order recipes sent to User by email are sent for convenience purposes and do not constitute our acceptance of an order or a confirmation of an offer to sell a product.
  7. We reserve the right to limit and/or to refuse service to any User without prior notice. We may also require verification of information prior to the acceptance and/or shipment of any order.

Use of this site

  1. It is User’s responsibility to obey all applicable local, state, federal and international laws regarding the possession, use and sale of any item purchased from this website including minimum age requirements.
  2. Our products and services are not directed to anyone younger than 13. Any person who registers as a User or provides their personal information represents that they are 13 years of age or older.

Personal identification information

  1. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when User visit our site, register on the Website, place an order, fill out a form and in connection with other activities, services, features or resources we make available on our Website.
  2. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.
  3. Users may, however, visit our Website anonymously.
  4. We will collect personal identification information from User only if they voluntarily submit such information to us. User can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
  5. We may collect non-personal identification information about User whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilized and other similar information.
  6. Our Website may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.
  7. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  8. The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.
  9. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.
  10. Sensitive and private data exchange between the Website and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Purchasing

  1. When purchasing products delivery charges may apply and will be displayed in the order process.
  2. A full payment should be made for both of the price of the products and delivery charges before we can send an order.
  3. The price charged to overseas customers will be subject to the exchange rate applied by the customer's bank, credit or debit card company.
  4. Ordered products may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. User will be responsible for payment of any such import duties and taxes. To request information about these duties amount please contact your local customs office before placing an order.
  5. A User should comply with all applicable laws and regulations of their country. Reforte apparel we will not be liable for any breach by a User of any such laws.

Returns

  1. We will accept any item for refund or exchange and will issue a refund within 20 days since User received a product.
  2. All returns or exchanges must in their original condition, unworn, unwashed and with tags attached.
  3. To return a product please contact us at info@reforteapparel.com and provide us with your order number, an item you wish to exchange or return and a reason why you want to send your product back. If an item is defective please provide details. If you would like to exchange a product because the fit is not right please indicate the replacement size.
  4. Please choose the most economical shipment method when you make a return - we do not refund for shipping expenses you make to send an item back.
  5. Please send all items you wish to return in the same shipment for a faster return.
  6. A refund method will match the original payment method that you used.
  7. Shipping is free on replacement items however you may need to pay taxes and duties depending on your country’s policies.
  8. All exchanges are based on stock availability.
  9. Products are classified as defective if they are received damaged or with a manufaturing faults. Items that are damaged as a result of wear and tear are not considered to be faulty.
  10. The return/exchange value is the same as the price that User paid for this product.
  11. We will refund original shipping charges only in case of return or exchange of a wrong or defective product. Shipment charges will not be refunded if the users would like to exchange for a different size, style or color.
  12. A refund will be made within 7 business days once we received a package. However it may take additional days for your bank or debit / credit card company to process a transaction.